appreciate all the letters and comments from our
and have asked their permission to share some with you.
alphabetically listed by
(after Customer Service)
very proud of our 5-STAR RATING
and 285 "Report Cards" submitted by our
Thank you so much for keeping me updated. I was getting
worried with the weather we in Tennessee where expecting.
Everything stopped Monday because of ice, but it's just
cold and snow now. You have been so helpful and I really
appreciate everything you have done to help me with this
order. You have went above and beyond. Again Thank You.
K. Stanley, New Market, TN, 02-18-15
"Diane, We received the replacements yesterday!
Thank you so much for helping me and the quick
turnaround. The company has great customer service and I
would be happy to recommend it to others as well order
again. Thank you.
K. Schryer, Cheboygan, MI 07-24-13"
I am extremely happy with our order, and the fastest
shipment I've ever received!
Thank you = )
J. Hulse, West Keansburg, NJ, 10-03-12
You have been soooooo incredibly responsive and helpful,
which is so rare these days. I can assure you that
I will definitely order from you again, and will
recommend you to my friends. Thanks so much.
G. Abernovich, Nutley, NJ, 04-04-08
Hi, Diane! We just received the last two of the three
boxes you shipped today. It is a pleasure doing business
with you as well as having the nice conversation we
shared. I hope we can work together again real soon.
Thank you for the fast and efficient service in shipping
the cute teapots/cups. Daughter Alexis (the bride) is
Judy F., Dallas, GA, 02-05-08
Diane, My replacement sets arrived today in perfect
condition. Thank you for taking care of this right away.
It was a pleasure dealing with your company. I
appreciated the personal touch you gave me. Happy
P. Di Maggio, Redington Beach, FL, 12-06-07
I just had to send you a note to let you know how
thrilled I am not only with your products, but also the
service I received! Imagine, ordering things the
week of Thanksgiving and then receiving them the very
next week!...and I was afraid they wouldn't arrive in
time for our Christmas party. The quality of
products is superb as was my interaction with the owner
herself when there was a billing question. Thank you so
much for making at least one part of holiday party
planning a joy! Happy Holidays and I will
definitely be ordering from you again!
Sincerely, K. Brigandi, Wethersfield, CT, 11-26-07
Diane, Again, thank you so much. Your follow thru is
great! Customer service----outstanding. You will be at
the top of my referral list for future customer/clients.
I am always looking for something different with each
wedding/event that I plan. I look forward to doing
business with you. I am most impressed by the short turn
around from the order, proofing and delivery of the final
product. WHAT SERVICE! I must admit, I was a little
hesitant about ordering candles on-line. But I was
impressed with your products and thought I would give it
a try. I'm glad I did.
Thank you, R. Turner, Atlanta, GA, 06-20-07
Thank you so much for a quick, informative, complete
response!!! It is so nice to deal with a business that
caters so well to even the smallest of orders which is
rare these days. We will search your site for any other
needs for our upcoming wedding and keep you in mind for
other occasions as well as tout your business to what I
know will be very impressed guests at our wedding.
W. Sherman, Lake Worth, FL, 01-19-06
"You are the most efficient company I have done
business with in a long time - I am a teacher and a
drama/sign language instructor and KNOW retail and
business industry! Thanks for your polite manner and your
efficient help meeting my needs!
A. McAlester, Bells, TX"
I first found Wax Wizard Candles when searching for table
arrangements for my daughter's wedding two years
ago. The expertise and advice I received from Diane
with this purchase, as well as the timely delivery and
great prices, made me comfortable enough to order much
more complicated table arrangements for my son's
reception this summer as well. Diane handled my
very late request with professionalism and courtesy and
made sure that all of my materials arrived on time and in
great condition. I am highly recommending Wax Wizard
Candles to all my friends and have complete confidence in
their products, prices and efficiency.
D. Pangrazio, Fairfield, CT
Order received in excellent shape today! What great
service. The staff here at the agency
(Marketplace Travel) was so impressed with the products
and service, that the owner will be
contacting to place a nice little order with you as
well. We all love the little boats and the detail
in the plumeria was much better than expected.
Thanks again! Its been a pleasure doing business
B. A. Roby,
CTC, BR Travel Services, Dublin, CA
I want to take a moment to thank you. I've owned my own
very successfull businesses for years and I would do
anything to have customer service and support such as you
have shown. Keep up the good work. It's hard to find now
Rick Ribas, COO, PlanetOne Communications
Thank you so much for your prompt response to my order.
You have, without a doubt, the most efficent customer
service I have ever seen before. Cory was most helpful
when I placed my order and was very willing to make every
effort possible for me to receive the coaches in time for
my wedding. To be posted on the shipment process is
unbelievable and most appreciated. For this to have been
such a small order, I feel as though I had ordered
thousands of dollars worth of merchandise. Wouldn't it be
wonderful if all companies handled customers as you do!
Your efforts will bring you many customers I'm sure.
Peggy S., Kershaw, SC
I got the notification today that the candle I ordered
was already shipped. I just wanted to say thank you
very much! Due to your busy schedule, which I knew
about when I placed my order, I didn't expect to see the
candle until sometime in January. According to this
e-mail I will have it in time for the twins
birthday. I am so excited and can't wait to see
it. Thank you again for your prompt replies to all
my questions and for making my candle so quickly during
such a busy time for you. Your customer service is
Krista B., Woodbury, MN
I just wanted to let you know that I received the candles
and the cylinders in excellent condition! Thank you
again for all your help in making this decision and for
your extra help in getting them to me in plenty of
time. They are even more beautiful than I expected
and will be fantastic on the tables at my daughter's
wedding. I really appreciate the way you helped
make this easier for me. Best of luck with your
Dorothy P, Fairfield, CT
THANK YOU SO MUCH!!! I am going to be sure to recommend
your site to anyone I know who needs party goods - you
have no idea how wonderful it is to work with people you
can rely on!
J. Fox, Darien, CT
Yesterday I received the candles - days before I
expected. They look wonderful and were packaged so
carefully! I am very impressed with your product,
customer service and speed of processing my order.
D. Piroha, Watervliet, NY
Anniversary Countdown Candle:
"Diane~ Several years ago I purchased a Personalized
Hand Carved Anniversary Countdown Candle for some friends
of ours. When it arrived it was awesome!! It was bigger
and better than I had expected. The couple love it and
have used it for many years now. My daughter is getting
married this summer and I could not think of a better
gift than one of these beautiful candles. It just arrived
this weekend and I have to say it is spectacular! You did
a wonderful job with the colors and carvings. I am
thrilled!! Thanks for doing such a wonderful job. J.
Anniversary Countdown Candle:
I received my candle yesterday and it was beautiful---it
makes such a nice, unique anniversary/wedding gift.
I will definitely be using you again. I truthfully
think you are the only place where one can purchase an
anniversary countdown candle. I searched all over
and could not even find a more "mass produced"
version of this. I bought one 21 years ago in a
gift shop when I got married and then was able to order
one 7 or 8 years ago through a retail candle shop for a
wedding gift, but last year when I searched the internet
you were the only people I could find who did them.
Thanks again, C. Callahan, Mechanicsville, Va
Anniversary Countdown Candle:
Just wanted to take a few moments to thank you so much
for the exceptional job with the 25-anniversary candle.
Corey & Diane a special thanks to you both because I
know I was a big pain with the corrections :-) and also
for fitting me in your overbooked schedule. The candle
looks magnificent, stunning etc I cant find one word to
express the way this candle looks. My grandparents
will really admire this piece of art. I appreciated all
the wrapping to secure it and to make sure it get here
safe which it did . Corey & Diane Thanks so much
Wishing you the best in this business & hoping to do
more business with you in the near future.
Arelis Espinal, New York, NY
Beach Anniversary Candle:
"Hello Diane - So sorry that I didn't call you
today... I was so busy showing everyone at work and
talking about my beautiful candles that I forgot to call.
What a beautiful job you did. The pictures really don't
do them justice. They are bright and just the color of
the ocean waters. I can't wait to take them to Hawaii and
show them off. They are something I shall treasure for
all time, and was definitely worth all the work and
effort. I hope that more people order them for
anniversaries. They are a real special gift. The
packaging was great and protected them just right. Also,
we sure lucked out with the cooler temperatures (90's).
Have a great weekend."
Patt F., Redding, CA
The candle arrived today and it was perfect. Again I'm so
grateful you could do this for me. I have told everyone
about it so hopefully you will get some more orders. I
know I will be ordering again soon.Have a happy and safe
4th of July. Thank you,
Charlie Stevens, Holiday, FL"
25th Anniversary Candle:
"It was great doing business with you! The candles
were amazing. Everyone at my parents 25th [anniversary]
could not get over the beauty and the craftsmanship. I
highly recommend Wax Wizard for anyone looking a unique
Kevin M., Hackensack, NJ
"Diane, Got the candle yesterday - looks great -
thank you. What I liked best about dealing with this
company is their flexibility and to meet my specific
needs in a very timely manner."
Jim M., Hudson, MA
50th Anniversary Candle:
"Diane, We received the 50th Wedding Anniversary
candle yesterday. It looks great! I know that my mom and
dad will really enjoy it. Thanks for helping to make
their 50th very special. Thank you again,"
Peggy G., Missouri, TX
Custom Anniversary Candle:
"Just wanted to tell you I received the candle today
and it's just beautiful. I was very please with the
product, the person that helped me, Diane Barton, and the
appearance of my purchase. Diane made me feel like she
was part of my family and I was a special person to her.
I would highly recommend this company to anyone."
Vicki D., Beasley, TX
"Diane, I GOT IT TODAY !!! It couldn't have been
more perfect. It is truly beautiful!!!! I can't wait to
give it to my daughter next week."
"Hi - I received the candles yesterday. They came
out very good. Great product and service. E-mail
communication was excellent and delivery was prompt.
James W., East Boston, MA
You had requested in your previous email that when I
receive my candle that I let you know. I received
it today and it is FABULOUS ! It was a
housewarming gift and the recipient also thought it was
magnificent! Keep up the fantastic work and I look
forward to doing more business with you in the
future. Thank you again
M. Dick, Baltimore, MD"
"Just want to let you know that I recieved my candle
today. It's great. People at work love it too, so I gave
them your cards.
Jeanne R., Wilmington, DE
"Hi Diane, My mom got the candle yesterday. Safe and
sound. She loved it!
Leanne B., Hopkins, SC
When this repeat customer contacted us in 11-2006 she had
been burning one of our hand carved Birthday Countdown
Candles for more than 5 years, so I sent her a list of
questions about the candle's performance. Below is her
Q: I'd like to know if the candle performs well?
A: The candle is perfect and does not drip!
Q: Do you burn it each year?
A: Yes, during my son's birthday dinner, and again during
Q: Can you estimate how long it burns between the
A: I think it's about 4 hours.
Q: Do you find it requires much trimming to keep the
top..well, more-or-less "flat"...trimming the
top when the wax is still warm (after burning the candle)
is the best time to trim the top.
A: The candle burns very evenly and does not require much
trimming at all - just a bit off the top to even it out.
Q: Has the color faded any from ultra-violet rays? (what
color is the 5 year old candle?)
A: My son's candle is blue and white and we haven't
noticed any fading. It is still in pristine shape. I
store it in my bedroom closet in the original packaging
it was shipped in, so it's well-protected.
"Feel free to use any of this information as a
testimonial. As I said above, the candle is of high
quality, burns slowly and evenly, and is beautifully
hand-carved. My son gets so excited about his special
candle in the weeks leading up to his birthday, and
family and friends agree it is a special family
tradition. My daughter just turned 1 and I would love for
her to have a matching candle since your work is so
unique. Ill order the other countdown candle after Christmas, and hope that well
order a personalized candle from you at a later date.
Take care, and good wished to you and your family."
L. Bullion, LaCenter, WA (11-2006)
"I received the [second] candle last Friday, and
it's beautiful! It was worth the wait. Thanks
L. Bullion, LaCenter, WA (04-2007)
Received in excellent condition. The candle is so much
more beautiful than I imaged... Or the website
illustrated! Thank you.
S. Feldman, Bayside, NY (04-07-17)
I wanted you to know that I received my grandson's candle
yesterday in perfect condition. Thanks for getting it
shipped so quickly, I appreciate it greatly! The candle
is awesome, as was the one for my granddaughter in 2010 -
thanks again - keep up the good work!!
D. Wood, Chatham, NJ, 04-04-15
Got the candle and it is even more beautiful than
expected! Thank you so much!
Lauren, Milford, PA, 05-26-13
Hello my friends at Wax Wizard Candles...........
just wanted to thank you so much for getting my candle to
me on time -- even early!!!
This is the 5th candle I've ordered from you and it is,
of course, beautiful!!!
thanks so much
J. Little, Philadelphia PA 11-01-12
Dear Diane, I received my candle and I wanted to tell you
how pleased I am. It is beautiful!!! I can't wait 'til my
daughter receives hers.
thank you, M. Barnes, Hamilton, OH 08-12-12
Hi Diane, I just wanted to let you know that the candle
you made for my granddaughter's first birthday is
absolutely gorgeous! It's so beautiful, and the detail
was unbelievable! What great service your company
provided to me! The candle was the hit of the party
(besides my granddaughter). Everyone was raving and
oooooing and ahhhhhhing over it. I just can't say enough
good words about your company and about the quality of
work of the candle. My granddaughter will have this very
special candle to burn at her birthdays through age 21!
What a special treat this will be. And, I'm sure that
whenever she gets married and has children, she will want
one for them, so be sure and stay in business for a very
long time, please!
With so much thankfulness and appreciation!
Martha C., Seabrook, TX 08-11-08
This note is to thank you for my beautiful candle. I just
received my personalized birthday candle for my
granddaughter and it was definitely worth the wait. The
candle is gorgeous and is going to help keep a birthday
tradition in our family. I have another grandchild on the
way and will definitely be ordering again. Thank you
Sincerely, G. Hendrick, Warwick, NY 03-10-08
I wanted to let you know that I received my son's
birthday candle the other day. I must say that you
do incredible work. I had a birthday candle when I
was young and I wanted my children to have those same
wonderful memories I had. I remember being so
excited to get it out of the closet every year and when I
was older being able to light it myself. Now,
thanks to you, my children will have the same fond
memories I did. Thank You!!! T. Davis, Modesto, CA
"Thanks so much Diane. The candle is
beautiful. I love it! I can not thank you
enough. It really means allot to me. thanks
J. Benner, Bethlehem, PA
"I received the candle today. It is
beautiful....actually way beyond my expectations!!!
Thank you for such a wonderful product! I will
definitely use you again and tell others about your
Deborah D., South Windsor, CT
"I have just received my Wax Wizard Birthday
Countdown Candle for my Granddaughter. It is
absolutely delightful and feminine and will be a
treasured part of our Birthday celebrations for her for
quite a while.
The pink and white wax scroll work and the silk rosebud
and ribbons make this candle like a fairyland
creation. You are a genius and I will not only use
Wax Wizard when ever I want a special candle, I will also
recommend Wax Wizard to anyone who wants that special
candle for any occasion.
Thank you again,"
Margery B.. West Caldwell, NJ
Hi, Diane, The candles arrived yesterday and they are
absolutely beautiful and perfect! Just what I was
hoping for! My sisters and I grew up with countdown
birthday candles back in the 50's and while I could never
find one while my daughter was growing up for her,
it's a delight to find them for my little nieces
and nephews. Thank you so much again for all your
hard work. I can guarantee you'll be hearing from
me again! Take care!
Nanci Blodgett, Grand Prairie, TX
"I was so please with the 13" 1-21 year candle
I purchased. I was surprised at how big the candle
actually was. I received the personalized candle in
about a week. I was shocked at how fast I got
it!! I have told friends about my son's candle and
they couldn't believe I spent $44 on a candle, until they
saw it! My family will enjoy this candle for my
son's next 21 YEARS!!! WELL WORTH THE $$!!"
Heather S., Bucyrus, OH
"My entire experience with Wax Wizard was a positive
one. They are very
customer-oriented and friendly. And their products are
excellent! I purchased two, personalized birthday candles
for my twin neice and nephew's first birthday party. The
candles received raves by almost everyone at the party!
And they will surely be treasured by the twins as the
celebrate their birthday in the years to come. I highly
recommend Wax Wizard to anyone looking for special
Marie J., White Plains, NY
"Diane, My daughter has received the birthday candle
on behalf of her son (our grandson). She is delighted
with the extra care and special touches that were evident
with the package. Thank you, Diane, for your great
service and for what sounds like a quality candle. I will
spread the word! Kind regards,
Mary S., Prior Lake, MN
"Thought you'd like to know we have received the
candle. We are very pleased with it, its exactly what we
had in mind. Thank you for the routine updates and for
notifying me so promptly when there was a problem.
Mistakes do happen, and your good customer service helped
to correct it quickly and painlessly. Thanks
Shelby G., Culpeper, VA
"Diane, Thanks for the information about the
tracking. We received the candle over the Christmas
holidays and we love it. The candle is beautiful! Thanks
so much for all of your help. I have your site bookmarked
for the next time we need a candle. Thanks again,"
Kim C., Coleman, TX
"I was very satisfied with the personal candle I
received from Wax Wizard. I searched everywhere for this
item & this company had the best choices. I highly
recommend purchasing from them!!"
Carrie L., Harrison Township, MI
"I found that the attention to detail was
extraordinary. The company was very attentive and had
outstanding customr service. I intend to spread the
Mary S., Prior Lake, MN
"I would prefer to pay directly to the company
rather than through PayPal service (which confused me
when I received my credit card bill). The product
(candle) arrived damaged, and I was very impressed with
the personalized level of customer service and attention
that Diane provided to me. Although it took a while to
get the replacement candle (since one accessory was not
available), it was worth the wait."
Richard C., Wayne, NJ
"Diane, Candle arrived on time & it's beautiful.
Thanks for all your help."
Mount Holly, NJ
"Hi Diane - I got the candle! Thanks! I love
Julie P., Andover, MA
Hey Diane!! I wanted to let you know that the candle
arrived in perfect shape, and it's absolutely beautiful!!
I LOVE IT!!! Thank you.
L. Akers, Columbus, GA
"I received my order today and am
very pleased with it. Your work is beautiful!
Thank you so much."
D. Paoletti, New
Richmond, OH (04-2007)
" I just wanted to let you know that the
candles arrived today. I can't tell you how pleased I am
to have them. They are everything that I have ever wanted
for my unity candles. I cannot thank you enough for the
awesome job that ya'll did. Anyway, thank you, thank you,
God Bless, R. Spitzer, Plano, TX " (10-25-07)
Organization Logo and Award Presentation:
"Ms. Diane, I have to thank you sooo much for the
wonderful job you did on the candles. We presented them
last night at our closing banquet and our advisors were
very much surprised and pleased. They were so beautiful,
even better than I had imagined. I will be looking
forward to placing more orders from you in the near
future and many have already asked, "where did you
get those from. Thanks again!!!"
Karisha L. Hearns
Chair, Southwestern Black
Student Leadership Conference 2001
Department of Multicultural Services
Memorial Student Center - Room 137
Texas A&M University, College Station
P.O. Box B-5
College Station, TX 77844
Office: (979) 845-4565
Fax: (979) 862-2640
Baby's First Christmas Candle (Custom):
"Diane, Thanks for everything. Candle was beautiful.
My sister loved it, and when my niece is older she will
too. Thnaks again, I look forward to doing business with
you in the future. The candle I order definitely exceeded
my expectations. My representative was with me every step
and did a great job in directing me to choose what would
look great. I will absolutely continue to shop with this
company in the future!"
Rebecca H., Palm Harbor FL
Custom size Pillar Candles:
"Diane - The candles arrived and they are great!
Thanks so much for taking care of me... I know it was a
hassle, but I'll be back at ya when we burn through
Les D., Fort Collins, CO
"Thank you for the elephants I really like how they
turned out. I may be buying another set in May. I was
really happy with the quick response I got from Diane.
And she answered all the questions I asked and my items
were delivered on the day specified. And they were really
cute. I look forward to ordering from your company in the
future and have showed my aunt your work and gave it as a
gift. Thanks again I am glad I chose your company for my
Rosalinda C., Mesa, AZ
FAUX FOOD (BAKERY CANDLES)````````````````````````````````
"Hi Diane! Just wanted to let you know that the
"strawberry pie" candle that you had shipped to
California was received yesterday, and the accolades have
not stopped since she received it! Thank you from the
both of us!!! We have BOTH added your web site to our
favorites list and look forward to another great deal.
I bought a "strawberry pie" candle as a gift
for a friend of mine and she was absolutely
"overwhelmed" by this gift. She continues to
praise Wax Wizards and, along with myself, we now have
found our ONLY source for wax/candle supplies! I would
also like to say that I REALLY appreciate the
"personal touch" that the customer gets through
email correspondence!! Thanks!! Sincerely,"
Jeff B., El Centro, CA
Just wanted to let you know that I got my order, in
perfect condition and they are beautiful - I LOVE THEM
Lake Worth, FL
"Diane, I just got my order. Your candles are
suberb!!! I need to order a
few more for my collection."
A.J. E., Baker City, OR
"Diane was the greatest. She took my order,explained
what i would be getting and price .I got what i asked for
and was very,very,very pleased. Will be ordering again
and have already referred some of my friends to WAX
Wizard to order too. Thanks Diane."
Reva J., Hayward, CA
"Hello, Diane, I just want to tell you how much I am
enjoying the cake candles that I purchased from your
company. One of the candles stays on my dining table - in
a dessert plate, with a fork on the plate. It looks good
enough to eat! It adds a special touch and is a
conversation starter, too. Most certainly, I will be
Joanne C., Lockhart, TX
"dear diane - i want to thank you for the
hamburgercandles . they came out great.
everything was just how we expected they would turn out.
if we have any
friends that need candles we told them to contact you.
thanks again for a
great job. "
Helene S., Gloucester City, NJ
FAVORS & PERSONALIZED FAVORS````````````````````````````
I just wanted to thank you guys. And tell you
how amazed I am that I just ordered these candles two
days ago and received them this morning. They
are cute and have exceeded my expectations, as
I will be highly recommending you to family and friends
and will definitely order from you in the future.
K. Lewis, Springfield, KY 08-08-15
I just received my
wedding favors from ups they are perfect thank you so
J. Maynard, 07-07-15
"Today we received the snowflake glass coasters they
are beautiful. Thank you very much for rapid delivery. I
will definitely use your website to order again..thank
S. Maynard 07-13-15
I just wanted to thank you so much for shipping the
placecard/votive holders so quickly. I received them
Tuesday and, so far, they're all PERFECT! They are even
better "live" (and the website makes them look
Thank you so much for the exemplary service and product!
Best regards, V. Jago, Mount Holly, NJ (05-15-08)
you again. The coaches do look great. They are smaler
than I expected but everyone loves themt and so does my
future husband. Thank you. Because of you my favors came
out just the way I wanted them to look. I appreciate all
that you have done for me - to save my wedding.
Compliments to your company and your hard work. I will
recomend your company to everyone. I already have one
person that ordered her wedding favors from you. Thank
you again....God Bless
From a very happy customer,
S. Ventura (soon to be S. Alvarez), Paterson, NJ
"I was totally pleased with not only the product,
but the service that I received. I needed favors for a
shower ASAP and Diane from WaxWizards came through for me
beyond any expectation I could have had. Not only did the
candles come in personalized within a few days of my
ordring them, Diane spent time with me on the phone to
get exactly what I wanted. Her availability to me and her
follow-up were amazing. She knew I was nervous about
getting them on time so she let me know each step along
the way to ease my concern, and it did. She provided me
with choice of the graphics used immediately so I could
get exactly what I wanted down to the color of the design
and lettering. The best part that was when I gave out the
favors at the shower, everyone loved them and were very
excited to put them out and use them. They were
absolutely the right favors to give and a big hit. Thank
you Diane for helping to make my party a success."
Sharon G., Hewlett, NY
"Thanks again. The candles were exactly what we were
looking for and a big hit with our guests. We also very
much appreciated your timely responses and personal
attention to our order. We'd be happy to fill out your
"report card." Feel free to use any comments
you wish. Looking forward to doing business with you
Kat and Kim W, Venice, CA
"Hello Diane, I received the candles today,they
arrived in good condition. I love them, they are perfect
for the bridal shower. Thank you very much for
everything. I will definately recommend your company.
Claudia R. (A Very Happy Customer)" , Astoria, NY
"Sorry this has taken so long, but the candles were
sent to Philly, and I just went there this weekend to
finally see them. Everything looks perfect ! The tags are
ribbons are lovely. Thanks so much for helping to make
our wedding special ! Thank you also for the wedding CD.
I am going to try it right after I finish my
Jen J.. Wallingford, PA
"We just came home to a huge box filled with
beautiful candles. Thank you -
they are terrific."
"Wax Wizard was one of the easiest merchants to deal
with EVER! - Responses to inquiries were almost
immediate, information was complete. Diane was patient
and knowledgeable and helped me order exactly the shower
favors I was imagining. The order came promptly, custom
packaged as I requested. It was a pleasure to deal with
Nancy S., Jamaica Estates, NY
" Diane: I am getting back to you to let you know
that Krystal's souvenirs are beautiful. She loves them.
Due to the hurricane, we had to move our event to
November 13, but that is ok, we are ready and resting it
out. Thanks so much for a fabulous job! I have added your
website to my favorites for future use and to refer to my
Best regards, K. Grey, Deltona, FL (11-02-05)
Diane, Just wanted to say thanks again ~ everything
arrived in perfect condition on Friday afternoon, and the
arrangements were beautiful at the reception last
night. I appreciate the great job you did getting
these things to me on time.
D. Pangrazio, Fairfield, CT"
We received the order yesterday and they are
beautiful. They're going to be perfect!
Thanks again for your help. I'll definitely keep
your company in mind the next time we need something like
Sincerely, K.Brooks, Senior Advisor, Montville High
School, Oakdale, CT
"hi there diane... i did recieve the package... and
i LOVE the snowflake
candles and glass bowl. i will be ordering from you
again. in fact i plan on
using you to decorate the centerpieces for my wedding!
thank you so much!
- talk to you soon,"
Connie M., North Providence, RI
"The candles were gorgeous!!! I'm really going to
have to hunt around
for a bowl to put them in. I didn't realize they were
that big! Most
floaters I've seen are tiny. I really like them. Thanks a
Arlene H., Clearwater, FL
"Hello Diane...Your correct, they are a perfect
match. Thank You Very much for getting these changed and
back to me for the wedding. I really appreciate your
service. We even have little flowers to go around the
globes that look like these candles. Everything is going
to be beautiful, It's hard to believe I only have 8 days
left. Thanks Again,"
Cyndi R., South Charleston, wv
"I have received all of my candles and everything is
great. Thank you"
Colette K., Newburgh, NY
"DIANE, MY MOTHER RECEIVED THE BUTTERFLY CANDLES
YESTERDAY. I HAVE NOT SEEN THEM YET BUT SHE SAID THEY
WERE VERY NICE. THANK YOU FOR ALL OF YOUR HELP.
ERRICA C., Woodstock, CT
"I recieved my candles today. They look really nice!
I'm going to take these to the flower shop and see how
well they match my flowers so I'll be putting in the big
order shortly. Thanks again!"
Jennifer K., Kalamazoo, MI
"Diane, I received my candles today. They are
beautiful. They are for centerpieces for my daughter's
wedding. I hope they burn for 3-4 hours, as advertised.
Judith L., Schaumburg, IL
"Diane, I received the candles today and they are
beautiful! Waxwizard has a beautiful product that I would
recommend to anyone. I enjoyed working with Diane and am
very pleased with her product."
Kelleigh W., Arlington, VA
"Dear Diane, I received the heart candles and love
them! I will be making an order soon for the heart untiy
candles we'd discussed. Thank you for the refund. Talk to
Kelly D., Tallahassee, FL
"I was extremely happy with the service I received,
it was very personal, (one on one). I was always informed
and aware of where my order was and when I was to expect
it. The candles are of excellent quality and thanks to
talking with Diane I was able to make them even more
fabulous by adding glitter - great idea. Now I have
wonderful centerpieces for my wedding with a added
personal touch. Thanks again."
Annete L., Hyannisport, MA
These candles are beautiful!!!! They are going to be a
great addition to my fall wedding reception. I love
them so much I plan on ordering more! Diane is
great! She's prompt, courtesy, and very concerned
for her buyers. I would recommend waxwizard to
anyone and plan to do just that! A++++++++++
T. Thomas, Morgantown, WV 26501
"Oh my gosh - the candle arrived today and is
absolutely gorgeous! It is perfect for the Sweet
Sixteen party! We are so excited to show it off!!
Thank you, C. Forge, Casselberry, FL 06-26-08"
"We contacted Wax Wizard Candles as we have opened a
shop in the UK and through all the sites we visited wax
wizard had everything we needed for our cut and curl
range. quality, looks and excellent help from diane
barton who has been a god send to us helping us in many
ways and not just with the candles. she has now because
of her help become a friend as well as our candlemaker.
We recomend her honesty and helpfullness and
Iaian & Noeline Batey
"Hi Diane.. Thanks so much.. I received the candle
today and must say it's a work of art!!!.. It's almost a
shame to put a light to the wick!.. Anyway I cannot
believe how hard it is to find these "cut &
curl" style candles, even at some of the most well
known candles store such as "Illuminations, etc,
"Dear Diane, Our candle arrived safely today. The
more we look at it the more we like it and are very
pleased with the quality. Thank you for getting it done
and to us so very quickly. I appriciate all of your
Sincerely, Hope S., Jacksonville, FL
Once again thanks so much and I look forward to doing
business with you again in the near future."
Stan W., Anaheim, CA
"Thanks so much for the beautiful candle. It arrived
Kathy R., Bowling Green, KY
"Dear Diane: The candles arrived today-two days
after the original delivery estimate, but the estimate
was modified early so that I knew they would be later
than planned. The box was pretty beat up, but the candles
were well packed and survived without a problem. They are
really beautiful. Thank you so much for all your help.
Louann P., Longview, WA
"Hello, sorry been working alot got the candles wed.
wife loves them and they are beautiful, you do good work!
Great products, Great service, Fast delivery, Would
recommend to anyone"
Tad L., San Antonio, TX
"I have had the pleasure of previously seeing this
lady's candle work before she went on the web. As, I knew
I could trust her, I just sent a check with my order. I
still need to find out about PayPal for billing on other
sites. I'm a baby when it comes to putting my CC# on
line. To any gentle reader that wishes to try out some
wonderful candle work, I could not reccomend her
Don S., Sarasota, FL
"I recently purchased a memorial candle from the Wax
Wizard. While it was somewhat difficult to make contact
by phone for questions, email was answered promptly and
sufficiently. Once the picture to be em-bedded in the
candle was received it was made and returned promptly and
I was very satisfied with the result."
Lynda B., aples, FL
"Hi Diane: We received your package today. You
packed the items with great care, and the candles are
beautiful. We enjoyed doing business with you and know
where to get our next candles and where to tell our
friends to shop for candles online!"
Gayle A.. Redmond, WA
"hi, got the candles yesterday, things have been
hectic, meant to write. thanks they look and smell great.
Kathy and John H., Lindenhurst, NY
"Hi!! this is Barbara H. - the coffee candle arrived
safely. it smells delicious.
Barbara H., Alloway, NJ
"Found this company through response.net. I was
looking, they provided me with the information I
needed.This company and its owner far exceeded my wants
and I will be ordering from her again. I have also told
others about her and hope they will do the same. I am new
to the internet and found this to be a very good first
Katherine M., Mars, PA
Dear Diane, I just wanted to drop you a note to let you
know that the favors forCarolyn's shower were a big
hit! I filled the small bags with birdseed
and tied them on, and the favors made a wonderful
presentation. Carolyn was very excited about
the Cinderella motif. Thank you for all the special
attention, and I'll be back if the need arises again!
Lucille M., Randolph, NJ
"This purchase was made for work. We were unable to
find the product we needed from usual suppliers. Out of
frustration we surfed the net. Wax Wizard was a
life-saver. Our traditional plans will continue without a
hitch because of Wax Wizard."
Trinity United Methodist Church
1581 Cambridge Blvd
Columbus, OH 43212
"I was thrilled when by wedding candles arrived in
perfect order in plenty of time before the date!! These
were hard to find candles that the Wax Wizard had and
very price competitive. The owner of the company was
wonderful to work with and I recommend purchasing from
the Wax Wizard!!! I certainly will be !!!
Kathy G., Eaton, OH
"I ordered a pair of sculptured candles from this
company. When I placed my order, Customer service
contacted me within two hours with a question about the
colors I had chosen. They suggested an alternative
pattern, which turned out to be gorgeous. It was nice to
deal with knowledgeable people who cared about customer
service and product satisfaction."
"Excellent communication, fast and easy transaction.
Would highly recommend to others."
Maria W., Santa Rosa, CA
WEDDING CANDLES & UNITY CANDLES``````````````````````
I am coordinating a wedding for a professional basketball
player. It will be well attended with high visibility, so
I only wanted the best for their special day. I was
EXTREMELY impressed with the personal, professional,
quick and quality service I've received from Wax Wizard
Candles & Bridal Shop. They will always be my first
contact for future events and I'll highly recommend them
to others. They were the BEST!
D. Cross, Seattle, WA
I just wanted to let you know how much I love the unity
candles you made for my wedding. They are
unbelievable! I looked all over malls, and wedding
stores at unity candles and came up with nothing that
caught my attention and said "BUY ME!!".
However a couple of minutes on your website and I found
the set for me. Again, thank you SO much and especially
for getting them to me in time...considering I ordered
them a bit late.
S. Hill, Arnold, PA Wedding Date:
May 8, 2004
Hi, I received my candles today and wanted to thank you
for doing such a
wonderful job. They are absolutely gorgeous! They
compliment my Cinderella
wedding theme perfectly. I am recommending you to all my
Emily Quirk, San Jose, CA
"Diane, I wanted to make sure I got back to you
regarding the candles. I received them yesterday, and
they are beautiful. I am not good at saying goodbye, so I
will just have to buy more in the near future. There are
also pictures that will have to be sent. I want to thank
you for all your wonderful candles and all the little
chats we have had. :)"
Elizabeth L., Boca Raton, FL
"Dear Dianne, Hello!!...just got back from our
vacation in the Philippines. Would just like to thank you
for making our UNITY CANDLE as unique, elegant and
beautiful as possible. Everybody were saying that they
haven't seen that kind of candle just like ours yet. All
the comments about the candles were all positive and they
gave a lot of praises and credits to the one who made it
and that was YOU! So, again thank you very much for
everything. You have such an amazing God-given talent.
Keep it up. May God abundantly bless you. Sincerely,
Rhoda Bonalba-Del Carmen"
"Dear Diane, Yes, I recieved my candles yesterday,
and they are perfect. I know my daughter will love them
for her wedding. Thank you for your time and trouble. You
shall be hearing from me in the future for more candles.
Thank you again,
Mary Lou W., Doylestown, PA
"Diane, I received the canldes yesterday. They are
beautiful. Thank you for the time you spent on them. They
will always be a memory to us. Thanks again."
Diandra C., Houston, TX
"Hi Diane, The candles are absolutely gorgeous! I've
never seen anything like them anywhere! They were
beautiful on the web-site, but I never imagined they'd be
this beautiful! Thanks so much!
I ordered the unity candle and tapers from Wax Wizard for
my upcoming wedding. I have searched both on the internet
and in stores for candles. I found the Wax Wizard web
site and browsed the catalog. I've never seen any canles
as beautiful. Still, it's difficult to tell by looking at
pictures. I spoke with Dianne at length and she
customized the candles to my specifications. I never
imagined how beautiful they would be! I have obsessed
over every detail of this wedding and I think the candles
were the one thing that exceeded my expectations."
Theresa S., Norwood, MA
are here and they are just gorgeous. I can't thank you
enough. I will give your website out to anyone I know who
is in the market for candles. Thanks again!
I was so pleased with WaxWizard and particularly Diane
Barton. The candles turned out beautifully and the
graphics were awesome. Diane was a delight to work with
and kept me informed every step of the way. I will have
no problem recommending this website to any of my friends
Jeanne M., Seattle, WA
"DIANE - I JUST RECIEVED MY CANDLES AND I HAVE TO
TELL YOU IT IS EVERYTHING I EVER DREAMED IT WOULD BE! IT
IS ABSOLUTELY FABULOUS AND I AM GOING TO BE SO PROUD TO
DISPLAY THEM AT MY CEREMONY! YOU HAVE TOTALLY MADE MY
DAY!!!!!!! I AM GOING TO REFER YOU TO EVERYBODY I KNOW!
EXCELLENT WORK. THANK YOU SO MUCH !!!!!! HAVE A WONERFUL
LOVE, TARA CARROLL
I HAD A WONDERFUL EXPERIENCE WITH WAX WIZARD. DIANE WAS
MY CANDLEMAKER AND I CANNOT SAY ENOUGH GOOD THINGS ABOUT
HER. THE CANDLE IS A UNITY SET AND I WILL BE VERY PROUD
TO DISPLAY THIS WORK OF ART AT MY WEDDING. I DID
EVERYTHING BY EMAIL WITH DIANE-AND IT WAS EASY AND FUN.I
AM VERY HAPPY WITH MY WHOLE EXPERIENCE. I WILL BE
REFERRING WAX WIZARDS ALL OVER TOWN."
TARA CARROLL, Tamarac, FL
"Hi Diane, Yes, I have received the candles. They
are great. I think that Donna and Bill will be very
pleased with them as well. I was going to give them to
them at their shower next Saturday night, but she wants
me instead to let it be a surprise when they light them
at the church on their wedding day. Thank you so much. I
will look at your new site. Sincerely, Charlene H."
"Hi Diane, I picked up the candle yesterday. It is
absolutely beautiful, I couldn't be happier with it.
Thank you so much for getting it done so quickly. Thanks
Angela S., Valrico, FL
"Diane, we did receive the candles on the 26th and
they turned out lovely we both thought you did a superb
job in making them the way we wanted them.
Thank you "
Tim & Susanne C., Fernley, NV
"Hi Diane!!! My candles arrived today while I was at
lunch. OMG! They are gorgeous! THANK YOU!!!! You also did
a great job wrapping them - took me about 1/2 hour to get
them out of the bubble wrap - LOL -- Thats cool - no
chance of them breaking that way....... Anyway, they
arrived here safe and sound, and I absolutely love them!
I am VERY happy with my purchase and the service. My
Unity candle and tapers are gorgeous! They arrived from
FL to KS in perfect condition and were wrapped very
carefully. I was also very impressed with the service. My
emails were responded to directly by Diane, within a
short time after I sent them, and she was VERY friendly,
personable and helpful."
Tina M., Overland Park, KS
"Diane, My candle and holder arrived yesterday. The
bride and groom will love it, I'm sure. And thank you,
Diane, for your excellent customer service. I will pass
your name and that of your Company to all my friends who
are looking for a unique gift. THANK YOU, again!"
Valerie N., Painted Post, NY
"Hi Diane, Well my prayers were answered as the
candles arrived this afternoon !! I was so worried as Mum
leaves in the morning and it would have been too late for
the next mail delivery. Anyway they look absolutely
beautiful thankyou for doing such a beautfiful job. Take
Vicky M., Cambridge, Ontario, Canada
"Hi Diane, Just wanted you to know I received the
candle. It is perfect. Thank you."
Yvonne J., Bronx, NY
"GREETINGS WAXY - Thou princess of the candle
drippings, thou talented artiste of the Graphic machine.
As you will see, your mastery of the candle art has once
again delighted the hearts and eyes of the bridal pair.
Thank you for your extra effort I really do appreciate
LUV Sea Monster", Marina Del Rey, CA
"Thank you for the beautiful Wax Wizard candles! I
received mine on Thursday night. Vi says "thank you
very much" for hers, too. They are quite exquisite!
There is a large pillar candle and two matching candle
San Diego, CA
"OH MY!!! They are GORGEOUS!!! I am in
tears!!!!!!!!!! Thank You So MUCH!"
Carrie W., Fords, NJ
"Diane, I just received my candle this weekend, it
looks great. I love it!"
Aimee H., Montgomery, TX
"Yes, and it is wonderful! Larry couldn't believe
how lovely it is. I'm taking pictures of everything and
sending to the author or Everything Irish an Tradional
Irish Wedding she very interested in my dress. Thanks
again and it was wonderful working with you,"
Colleen K., Calumet City, IL
I justed wanted to let you know that we got the candle
and it is absolutely beautiful!! IT is so big, we were
surprised! But it will be the perfect wedding gift for my
fiance's Mom. I will hold onto the cards because I am
getting married next June and I will definitely be
contacting you for my wedding candles!!! Thank you again!
Deanna J., Harrisburg, PA
"HEY, I RECEIVED MY CANDLE! I LOVE IT. THANK YOU SO
MUCH FOR ALL OF YOUR HELP! I CAN'T WAIT TO USE IT! THANKS
KELLI H., Hayden, AL
"Just wanted to let you know that we received the
candles, and they are beautiful. Thanks allot.
Mike K., Gibsonton, FL
"I just wanted to send this email to let you guys
know that I received my candle and it was so
beautiful. Thank you so very much for my wonderful
T. Rucker, Bedford, OH"
TESTIMONIALS FROM OUR BRIDAL SHOP
"Diane, I opened my front door this morning to find
a huge box at the step, and about six hours later I got
all the tape off and got each box out from inside the
other (lol). I was so happy that it was wrapped up so
well, though! The caketop could not have broken if it was
dropped out of a window. I was completely amazed when I
opened the box and saw the castle for the first time, and
everyone was mesmerized at how beautiful it looks with
the light kit turned on. I had been worried that the
batteries or wires would be showing, but they are
completely hidden under the lace base. This is the
perfect, magical touch to our fairy tale wedding. Thank
you so much for all of your help - emailing me day and
night and even on weekends to reassure me that I would
receive it on time and intact. I have been on the
internet for 7 1/2 years, and have been ordering items
online for almst 5 from many different vendors. However,
I have never encountered an online store as considerate,
prompt, and professional as yours. Thanks again for
everything! You have helped make my wedding a beautiful
and memorable day.
"Diane, the candle holder arrived this morning. I
was surprised and so thankful. Thank you so much for all
of your help. It is beautiful and I think the bride will
be very pleased!
Diane at Wax Wizard was so nice and helpful. She did
everything she possibly could to get me the item I needed
for my son's wedding. She understood the urgency and kept
in close contact with me. Even with the tragedy in New
York this week, my items arrived on the day it was
expected. I am so grateful to her. I highly recommend
Anita M., Englewood, CO
very proud of our 5-STAR RATING
and 285 "Report Cards" submitted by our
On August 1, 2000 we joined an online Consumer Protection
program called "ePublicEye" because we want
visitors to our website to feel confident in ordering
from us. ePublicEye asked that our customers fill out a
"report card" rating our service and products.
These ratings are posted at their website for our
visitors to read. Unfortunately this service ceased
operating but our Report Cards are available for you to
or click here
you have ANY questions please email us and we'll be happy
to respond - usually within 24 hours.
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